Privacy

Your personal information is important to us:

This privacy policy relates to Peak Potential Success Centres Australasia Pty Ltd (PPSCA) - trading as VCE help and the following website.

www.vcehelp.com.au

PPSCA. recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that very seriously.

PPSCA. & best practice privacy standards:

PPSCA. is committed to protecting your personal information. We believe that our privacy policy is both fair and represents industry best practices. The Internet Industry Association is developing a Code which provides a high standard of privacy protection. PPSCA. is committed to complying with this Code, and building on the high levels of trust that it enjoys with all it's customers. PPSCA. will comply with any laws introduced to strengthen protections for consumers' privacy.

What information we collect about you:

PPSCA. will not collect or monitor any personal information about you without your consent. Only information you provide PPSCA. with directly will be collected, such as through subscribing to various products & services, or identifying yourself when requesting information to be sent to you. The only personal information we collect is what you tell us about yourself. For example, when you fill out a request form, we collect the details you enter to enable us to post information to you. When you answer questions about what you would like to see we keep this information so as to better serve you.

PPSCA.'s use of "cookies":

PPSCA. uses "cookies" to help enhance your experience on the site. Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes.

Google, as a third-party vendor, uses cookies has been used previously to serve ads on this site. Google's use of the DART cookie enables it to serve ads to the users based on their visit to this sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We sometimes use third-party advertising companies such as Google, to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to not having this information used by these companies, click here.

Most Web browsers are set to accept cookies as the default. However, if you do not wish to receive any cookies you may set your browser to refuse cookies. If you turn off cookies we cannot, for example, fill out forms automatically with details you have previously given us. The use of cookies can enhance your experience on the site, by remembering information that you have previously given to us. They can make it easier for you to fill out forms, purchase products online and can ensure that information provided to you is most relevant to your interests. Cookies can also provide us with information on how our customers use our website so that we can continually improve the design and content of the web site.

Cookies themselves do not contain personal information about you. They simply operate as a unique identifier which helps us to know what our customers find interesting and useful on our website, almost like a continuing questionnaire.

PPSCA. does not store any personal information inside cookies, although the cookie may identify the user's browser.

Using & disclosing your personal information:

PPSCA. will not use or disclose any specific information about you without your consent, unless required by law. PPSCA., the website and its affiliates recognise the trust you place in us when you give us personal information.

PPSCA. will regularly ask for your feedback to get a better understanding of what products & services would help you to become a highly successful student. We will use this aggregated information to bring you products & services which we believe will be of benefit to you. Any feedback that is provided to PPSCA may be used in promotional materials. Such information may include your name, if you choose to permit either or PPSCA. in using this information. We will not disclose specific information about you to any other company without your explicit consent.

Newsletter & Promotional Emails:

If you have registered to receive our newsletter or ecourse this will be sent to you via the email address you have specified to us. From time to time we will send you other relevant information emails regarding products and services. If you are receiving promotional information from PPSCA. and do not wish to receive this information any longer, you may remove your subscription by clicking on the link that says "If you no longer wish to receive communication from us:" at the bottom of each email. If you wish to change your details you may do so by clicking on the link that says "To update your contact nformation:" The website strictly adheres to the CANSPAM Act (USA) and the ANTISPAM Act (Australia).

Storage & security of your details:

PPSCA. will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. In addition, PPSCA.'s employees and data processors are obliged to respect the confidentiality of any personal information held by PPSCA. However, PPSCA. will not be held responsible for events arising from unauthorised access to your personal information. We encourage you to play an important role in keeping your personal information secure, by maintaining the confidentiality of any passwords and account details used on any of PPSCA. websites. If you remove your subscription from our accounts we will remove your details permanently and the information contained in any back-ups of data.

On-line transactions:

We recommend that adults only make any on-line transactions. Online visitors who wish to purchase products and services through our on-line shopping cart must provide their name, email address, mailing address, phone number, credit card details and expiration date. We will never ask you to provide or confirm your credit card details by email. All credit card transactions occur over a safe, secure and encrypted 128bit connection. This is seen by the lock symbol shown in the window. Purchases can still occur via traditional off-line methods of phone, mail and fax. Your personal information and payment details will always be secure with us.

All online visitor data collected by is securely protected against unauthorized access.

We will not sell, trade, or give your personal information to other companies or organizations.

Accessing, changing & deleting information we keep about you:

Your trust in PPSCA. is very important to us. If at any time you want to know exactly what personal information we are holding at any particular time please contact us by email or phone. Should you wish to change personal information you may do so by clicking on the link that says "If you no longer wish to receive communication from us:" at the bottom of your subscription email. If you wish to change your details you may do so by clicking on the link that says "To update your contact information:"

PPSCA will remove all personal information that we keep about you at your request.

Peak Potential Success Centres Australasia Pty Ltd. & links to other websites: PPSCA. provides links to websites outside of this information portal. These linked sites are not under the control of PPSCA., and we are not responsible for the conduct of companies linked to our website or the content of the websites. Before disclosing your personal information on any other website, we advise you to examine the privacy policies for those sites. Should you be concerned with the conduct of a site which you accessed via a link from the PPSCA. site, please help us to help you, by using the contact us form on this site.

Children’s Privacy:

We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. Peak Potential Success Centres Australasia strongly encourage parents to go online with their children regardless of their age.

Here are a few tips to help make a child's online experience safer:

Teach children never to give personal information, unless supervised by a parent or responsible adult. This includes their full name, address, phone, school, etc. Know the sites your children are visiting and which sites are appropriate. Look for Web site privacy policies. Know how your child's information is treated. We recommend parents view www.vcehelp.com.au with their children.

Further information on privacy:

If you would like to obtain further information about privacy issues in Australia, please visit the

Australian Federal Privacy Commissioner's website or if you are outside of Australia visit the FTC site at www.ftc.gov/spam/. This is PPSCA.'s current Privacy Statement. PPSCA. may at any time vary the Privacy Statement by publishing the varied Privacy Statement on the website.

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